San Antonio Zoo
  • 04-Apr-2021 to 17-Apr-2021 (CST)
  • San Antonio, TX, USA
  • 8.82
  • Hourly
  • Seasonal

Employee discounts on merchandise, food, and entry including a zoo membership after 30 days of employment.


San Antonio Zoo is looking to hire a seasonal Membership Ambassador. Do you enjoy the hospitality industry? Does it make you feel good to focus on guest interactions and exceed service expectations? Do you want to be part of a dynamic nonprofit organization that focuses on securing a future for wildlife? If so, please read on!

Fun perks include discounts on entry, food, and merchandise! If this sounds like your dream to use your knowledge and skills to be part of an organization sharing our passion for animal care, education, and conservation, apply today!

A DAY IN THE LIFE AS A MEMBERSHIP AMBASSADOR

A Membership Ambassador, you are responsible for acting as a liaison between annual pass holders and the Zoo, which includes superior skills to provide an excellent guest experience. Additionally, as a member assistant, you are responsible for data entry, typing, filing, answering, and redirecting incoming telephone calls, selling zoo annual, monthly passes, and admission tickets, and provide customer service support as needed. Responsibilities extend to a variety of clerical and administrative tasks that require knowledge of office procedures and practices.

You must be fully committed to San Antonio Zoo's mission to create awareness that inspires action to care for the wildlife we steward and animals we protect. It would be best if you took pride in knowing your hard work is making a difference in wildlife conservation.

QUALIFICATIONS FOR MEMBERSHIP AMBASSADOR

  • 1-year customer service experience preferred
  • High school diploma or general education degree (GED) is preferred.
  • Ability to clean and organize, be attentive to details, and respond quickly and effectively under pressure.
  • Must be able to handle accurately and adequately account for large sums of cash, checks, and credit card sales.
  • Able to effectively listen and communicate clearly with a diverse population.
  • Previous experience in a theme park or hospitality industry preferred.
  • Proficient knowledge of MS Office and navigating multiple platforms; Blackbaud is a plus.
  • Responsibility for completion of all online training curriculum by assigned deadline.
  • Successful candidates must complete a pre-employment National Sex Offender Search, Criminal Background Check, and Drug Screen.
  • Must be able to work in varying climates and weather conditions (rain, snow, hot, or cold).

Can you create a welcoming experience by authentically greeting every guest, whether internal or external? Can you maintain high energy, enthusiasm and engage in friendly conversation throughout each interaction with our guest? If so, then you might be perfect for this banquet stand leader position!

WORK SCHEDULE

We are a year-round operation; this position requires a flexible schedule to work weekends, holidays, and occasionally after hours for special assignments.

ARE YOU READY TO JOIN OUR HERD?

All future zoo crew, please apply at sazoo.org and complete our application.

We look forward to meeting you!

Full Job Description
San Antonio Zoo
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