San Antonio Zoo
  • 22-Feb-2021 to 07-Mar-2021 (CST)
  • San Antonio, TX, USA
  • 10.80
  • Hourly
  • Full Time

Employee discounts on merchandise, food, and entry. Medical, Dental, Vision, and Life insurance benefits after 3 months of employment. Paid leave accrual benefits after 4 months of employment

San Antonio Zoo is looking to hire a full-time Merchandise Section Leader. Do you enjoy the hospitality industry? Does it make you feel good to focus on guest interactions and exceed service expectations? Do you want to be part of a dynamic nonprofit organization that focuses on securing a future for wildlife? If so, please read on!

After 3 months of employment, we offer robust benefits, including medical, dental, vision, life insurance, and paid time off (PTO) accrual after 4 months. Fun perks include discounts on entry, food, and merchandise! Fun perks include discounts on entry, food, and merchandise! If this sounds like your dream to use your knowledge and skills to be part of an organization sharing our passion for animal care, education, and conservation, apply today!


As Merchandise Section Leader, you will assist in the day-to-day operation of all retail locations. You will support creating a cohesive team while demonstrating organizational, planning, delegation, mentoring, and coaching skills. As Merchandise Section Leader, you will follow all established company guidelines, policies, and procedures while exhibiting a constant positive guest service attitude.

You must be fully committed to San Antonio Zoo's mission to create awareness that inspires action to care for the wildlife we steward and animals we protect. It would be best if you took pride in knowing your hard work is making a difference in wildlife conservation.


  • Must be at least 18 years of age due to position duties and equipment use requirements.
  • Two years of cash register/cash-handling experience in a foodservice operation is required.
  • 1-2 years of customer service experience is preferred.
  • Must have a minimum of one-year supervisory experience in retail, hospitality, or foodservice environment?
  • Within 60 days of employment, the successful completion of the Texas Food Protection Management Program.
  • Understanding of Food Safety and HACCP processes
  • Successful completion of the Revenue Training Curriculum by assigned deadline
  • An associate degree is preferred.
  • Successful candidates must complete a pre-employment drug screening and background check.
  • Must be able to work in varying climate and weather conditions (rain, snow, hot, or cold)

Can you create a welcoming experience by authentically greeting every guest, whether internal or external? Can you maintain high energy, enthusiasm and engage in friendly conversation throughout each interaction with our guest? If so, then you might be perfect for this merchandise section leader position!


We are a year-round operation; this position requires a flexible schedule to work days, nights, weekends, holidays, and occasionally after hours for special assignments.


All future zoo crew, please apply at and complete our application.

We look forward to meeting you!

Full Job Description
San Antonio Zoo
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