San Antonio Zoo
  • 23-Jan-2020 (CST)
  • San Antonio, TX, USA
  • 8.00
  • Hourly
  • Part Time

Employee discounts on merchandise, food, and entry including a zoo membership after 30 days of employment.

As Merchandise Clerk, you will have more direct guest interactions than any other single group of Zoo team members. You will continuously need to exhibit a positive guest service attitude and an apparent interest in guest assistance. Don't wait to be asked a question; be proactive in asking first. You will perform tasks related to counter sales, stocking and displaying merchandise, as well as cleaning and cash handling responsibilities.

Essential Functions

  • Assist in the set up of novelty gift shops for daily business.
  • Prepare merchandise order forms and supplies from the warehouse for the next day delivery.
  • Work as a cashier as needed, issue receipts to the guest for all transactions.
  • Receive cash and credit cards from the guests in payment for sales.
  • Accurately count and record money and credit card sales at the end of the day.
  • Ensure the gift shops/stroller rental areas are appropriately stocked and kept clean at all times.
  • Assist the Merchandise Section Leaders, Assistant Managers, and Managers with any duties required for the safe operation of the assigned work area.
  • Assist the Catering Managers with catered events.
  • Assist in the training of any new employee regarding daily gift shops/stroller area duties.
  • Read and understand the Cash Handling Policy and Procedures.
  • Must be able to work in varying climate and weather conditions (rain, snow, hot and/or cold).

Skills and Qualifications

  • Must be able to interact with all guests      
  • Ability to use various types of electronic cash registers.
  • Ability to perform arithmetic calculations with speed and accuracy.
  • Able to constantly demonstrate honesty in day-to-day performance.
  • Ability to work weekends, holidays, and occasional after-hours assignments.
  • Cash handling experience a plus.
  • If currently in high school, it must be at least 16 years old. 
  • No history of dishonesty, larceny, or theft.


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