San Antonio Zoo
  • 16-Aug-2019 to 15-Nov-2019 (CST)
  • San Antonio, TX, USA
  • Hourly
  • Part Time

Employee discounts on merchandise, food, and entry including a zoo membership after 30 days of employment.


As Santa Claus, your responsibility is to portray yourself as this character throughout the holiday season. You will interact with families and children that come visit Santa at the Zoo. You will also be able to provide answers to children's questions and always be prepared to entertain. As Santa Claus, you must also be comfortable with frequent photographs taken.

Guest Model: GUEST EXPERIENCE Kiddie Park

GUEST: go out of your way to smile and greet guests within 6 feet or 60 seconds

UNDERSTAND: guest's perspective and show interest in their needs       

EMPOWER: be informed, be proactive and go the extra step to excel       

SUPER CLEAN & GUEST FRIENDLY: wear a uniform, and keep grounds looking great

THANK: guests for their visit and suggest another experience

Essential Duties

  • Create a realistic and magical Santa Claus character experience for guests and families at San Antonio Zoo ®.
  • Consistently performing the same high energy experience repetitively throughout the season.
  • Maintain a professional demeanor while working with a diverse group of guests, leadership, and co-workers.
  • Always exhibit a jovial and happy demeanor as Santa Claus.
  • Will be open-minded, gentle, warm and tolerable of children's unexpected behaviors.
  • Must be able to wear required Santa Claus costume during work hours and adhere to the company's Uniform Policy.
  • Have a strong commitment to Santa Claus character throughout the holiday season.
  • Ability to remain friendly, focused and relaxed under pressure.
  • Learning and adapting to photography styles, with a motivation to excel in sales performance as we as guest service.
  • Exercising initiative and problem-solving skills.
  • Concise professional communication skills and appearance.
  • Flexible in work locations as the placement will depend on business needs.
  • Address children's questions and retain their belief in Santa Claus without making any promises.
  • Make appearances at special park functions.
  • Be a reliable member of the team.
  • All other duties as assigned.

Skills and Qualifications

  • Ability to talk informally to children and adults, both in large groups and one-on-one.
  • Ability to be in costume and character for long periods.
  • Have a flexible work schedule including weekends, holidays, and after-hour assignments.
  • Having your costume is a plus.
  • At least 18 years of age.
  • High School Diploma or equivalent.
  • English/Spanish bilingual ability is a plus.
  • Ability to take initiative in greeting people; provide high-quality guest service.
  • Ability to communicate with guests, especially children, to ensure high-quality pictures.

Physical Demands

Based on an 8-hour workday

Never = 0 hrs   Rarely = 0-2 hrs   Occasionally = 2-4 hrs   Frequently = 4-6 hrs    Continuously = 6-8 hrs

Sit: Frequently

Stand: Frequently

Walk: Frequently

Bend: Occasionally

Squat: Rarely

Kneel: Rarely

Crawl: Never

Climb: Never

Reach: Rarely

Grasp: Rarely

Push/Pull: Never

Twist/Turn: Rarely

Corrected Vision must include:

    Seeing 20/20

   Normal Depth Perception

Other:

Ability to stand or sit for extended periods.  

Corrected Hearing skills must include:

    Normal frequency sensitivity

    Normal frequency selection

Other:

 Ability to wear a costume for long periods. 

Speaking skills must include being understandable when speaking:

    In-person

    

Other:

 

 

San Antonio Zoo
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